Bangkok – On the occasion of Thailand Post’s 141st anniversary, Dr.Dhanant Subhadrabandhu
CHIEF EXECUTIVE OFFICER OF THAILAND POST CO., LTD., unveiled the company’s vision and business strategies aimed at sustainability. The company is committed to driving sustainable growth through the core principles of ESG (Environmental, Social, and Governance), while continuing to provide postal services that support the Thai people and society.
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Dr.Dhanant outlined Thailand Post’s vision to become an “Information Logistics” provider, focusing on delivering transportation and communication services driven by ESG+E principles. This entails operations that consider the environment, society, governance, and the economy. The company aims to achieve net-zero greenhouse gas emissions by 2050 and ensure sustainable growth.
Additionally, Dr.Dhanant emphasized the importance of community and social development. Thailand Post is dedicated to creating jobs, fostering careers, and connecting networks across communities to enhance income opportunities for local people. The company leverages its existing network and platforms, such as ThailandPostMart, to help farmers and small businesses access wider markets.
In terms of innovation and technology, Thailand Post focuses on adopting digital technologies to meet contemporary needs. Services like Prompt Post, Postman Cloud, and D/ID exemplify the company’s use of technology to enhance efficiency and convenience. Thailand Post remains committed to continuous organizational development, providing postal and logistics services that meet the needs of customers and society, and achieving sustainable growth by adhering to ESG principles.
From ‘Social Service’ to ‘ESG+E’
Thailand Post has evolved from a basic postal service provider focused on ensuring accessible and equitable services for all citizens. Today, it has transformed into a service provider that prioritizes sustainability in all dimensions:environmental, social, and governance (ESG), along with generating economic returns (Economic), collectively referred to as “ESG+E”, as presented in the company’s comprehensive sustainable development plan.
Thailand Post has adopted ESG+E principles as a framework for its sustainable business operations, focusing on four key dimensions: Environment, Social, Governance, and Economy. Each dimension complements the others to create positive outcomes for both the company and society as a whole.
Environment (E): Thailand Post is committed to reducing its environmental impact through various measures, such as improving transportation efficiency, which has led to an 18% reduction in fuel costs and a 15% reduction in mailbag transportation expenses. Additionally, the shift from physical to digital systems has reduced greenhouse gas emissions by over 400 tons of carbon dioxide equivalent, demonstrating a tangible commitment to environmental sustainability.
Social (S): Thailand Post prioritizes creating social value by supporting community income through the sale of various products and services, generating 600 million baht annually. It also promotes community employment through the Licensed Post Office project, generating over 741 million baht per year. Moreover, the company fosters income opportunities for its personnel through new business ventures.
Governance and Economy (G+E): Thailand Post adheres to transparent and efficient management practices, utilizing CRM systems and effective data management. This has resulted in attracting over 1 million customers back to its services and generating over 300 million baht in revenue. The company also focuses on personnel development, with over 95% of postmen receiving soft skills training, reflecting its commitment to continuous organizational improvement.
Environmental Goals: Striving for a Low-Carbon Society
In terms of the environment, Thailand Post aims to become a net-zero greenhouse gas emissions organization by 2030 and achieve carbon neutrality by 2050. It has a clear action plan:
- Improve transportation efficiency: Reduce transportation distances, optimize route planning, and utilize clean energy sources like electric vehicles (EVs) and solar power.
- Promote a circular economy: Implement recycling and reuse programs, such as the “Post Office reBOX” and “วน CYCLE” projects.
As a result of these efforts, Thailand Post has reduced greenhouse gas emissions by 2% this year and decreased energy costs by 18%. The company also plans to increase the use of electric vehicles in its operations, aiming for 85% conversion by 2030 and 100% by 2040. It is also exploring the feasibility of using hydrogen energy in the future.
Social: A Network for Life and Economy
Thailand Post remains dedicated to serving society by establishing a network that reaches every area and promotes community growth. Key projects include:
- Basic delivery services: Providing affordable letter and parcel delivery services for everyone.
- Community development: Supporting farmers and small businesses in product development and market access through the “ThailandPostMart” platform.
- Job creation: Employing people in communities and developing Thailand Post’s workforce.
In the past year, Thailand Post has helped distribute over 600 million baht worth of community products annually. Over the past three years, it has transported over 100,000 tons of fruits and agricultural produce. In the first half of 2023 alone,over 18 million kilograms of Thai fruits were shipped through the EMS nationwide express delivery service.
Governance and Economy: Transparency and Sustainability
Thailand Post prioritizes good corporate governance, transparency, and efficient data management. This has led to attracting over 1 million customers back to its services and generating over 200 million baht in additional revenue. The company also focuses on generating income from innovation and new businesses to support sustainable growth. It is evolving into a data-driven organization to explore new and sustainable revenue streams, adapting its business to meet the needs of the digital age.
Innovation for the Digital Age
Thailand Post is striving to become an “Information Logistics” provider by offering a variety of digital services to cater to contemporary demands.
- Prompt Post: A comprehensive electronic document management service, from digital document certification and signing to secure storage of important documents.
- Postman Cloud: A service that utilizes the network of over 25,000 postmen nationwide to provide data collection,asset surveys, item pickup and delivery, and buyer-seller connections.
- D/ID (Digital Post ID): A personal digital postal code that protects personal information and enables precise delivery locations, even in high-rise buildings.
141 Years of Thailand Post: Sustainable, Supportive, Towards Success
Over the past 141 years, Thailand Post has demonstrated its commitment to continuous organizational development,providing postal and logistics services that meet the needs of customers and society, while achieving sustainable growth through ESG principles.
Thailand Post stands alongside the Thai people and society, ready to deliver excellent services and create shared success in the future.
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