Bangkok, January 28, 2025 – True Corporation announces its readiness to support the surge in network traffic expected during the Chinese New Year 2025, Year of the Snake, festival. The company has enhanced its 5G and 4G network capabilities nationwide, with strategies in place to accommodate the increased usage patterns during the key shopping, worship, and travel days of the festival.
Mr. Prathet Tankuranun, Chief Technology and Information Security Officer of True Corporation Plc., stated, The company has enhanced its 5G and 4G network capabilities and installed additional signal boosters to support TrueMove H and dtac customers nationwide, while maintaining fiber network services for True Online home internet customers at peak efficiency.” He added, “Our engineering team monitors and analyzes signal quality in real time, 24 hours a day.
We have integrated operations across various teams, including network, data analytics, regional operations, and customer service centers, to maximize service efficiency, especially in key Chinese New Year festival areas nationwide.
True Corporation anticipates a significant increase in network traffic during the festival period, particularly in major commercial districts and tourist hotspots across the country. The company also recognizes the travel patterns of many people returning to their hometowns and visiting relatives during the special holidays granted by Chinese business operators.
To ensure seamless connectivity, True Corporation has implemented the following measures:
- Enhanced 5G and 4G network capacity and coverage.
- Deployed additional signal boosters in key festival areas nationwide.
- Established a 24/7 network monitoring and management system.
- Integrated cross-functional teams to optimize service delivery.
- Dispatched special task force units to major festival locations.
True Corporation is committed to providing a superior customer experience during the Chinese New Year festival, ensuring that customers stay connected with their loved ones and enjoy the festivities to the fullest.
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***** This article uses GEN AI in collaboration with human editors.
